Refund policy

At Petit Tableau, we want you to be happy with your purchase. If something isn’t quite right, we’re here to help.

🕊️ Returns

You have the right to return your order within 14 days of receiving it, without giving any reason.

To be eligible for a return:

  • The item must be unused, undamaged, and in its original packaging

  • All accessories and original labels must be included

To start a return, please contact us at:
📧 hello@petittableau.com
and include your order number.

We will provide return instructions once your request is approved.

📦 Return shipping

  • Return shipping costs are covered by the customer, unless the item is defective or incorrect.

  • We recommend using a tracked shipping method, as we cannot be responsible for lost return shipments.

💳 Refunds

Once we receive and inspect your return, we will notify you about the approval of your refund.

If approved:

  • Your refund will be processed to your original payment method

  • Refunds are issued within 5–10 business days, depending on your bank or payment provider

❌ Non-returnable items

The following items cannot be returned:

  • Items that have been used, damaged, or altered

  • Personalized or custom-made products

  • Gift cards

⚠️ Damaged or incorrect items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and include clear photos of the issue.
We will resolve the situation as quickly as possible.

💌 Need help?

If you have any questions about returns or refunds, feel free to contact us at:
📩 hello@petittableau.com

We’re always happy to help 🤍